It is very important to have at hand the telephone numbers of your local community healthcare worker (umujyanama w’ubuzima, CHW), Isibo and Cell leaders, as they are an integral part of COVID-19 response in Rwanda. It is very encouraged that you exchange news related to your illness on daily basis, and they might also be able to answer to all queries that you might have. Feel free to limit the number of follow-up phone calls you want to receive on daily basis. COVID-19 care in Rwanda is now decentralized from the National level to the community level, and MoH and RBC are working closely with these structures that are close to your homes to ensure you remain safe and recover from COVID-19 as quick as possible.
- You can also reach to the Home Based Care Coordinator on the telephone number 0789198119, or the COVID-19 Hotline 114, and our team will be able to assist you 24 hours a day, 7 days a week.
- It is very important to report any unusual sign or symptom that might occur during your illness such as continuous fever, shortness of breath, worsening cough or any other serious discomfort that you may experience. If any alarming sign develop during the course of your illness, please call any of our hotlines and our field team composed of clinicians will reach out to you for an advanced assistance.
- We are dealing with a new disease for which science is still evolving. We are yet to know more about this virus, and our scientific group is meeting on weekly basis to elaborated updated briefs that would benefit the general population of Rwanda. However, at the moment we know that some signs may last long after the virus has been cleared, such as the loss of the smell and taste that might be gained gradually over months.
- We acknowledge that there are a lot of rumors related to COVID-19 disease that circulate freely on the internet, and we caution you against implementing any new measure that has not been discussed, agreed and prescribed by our COVID-19 clinical team.
- Please consult regularly our RBC website (www.rbc.gov.rw) and Twitter handle, as we will be posting new health tips and news regularly as science evolves. Our priority is to keep you safe.